Terms of Service
Last Updated: April 13, 2026
1. Agreement to Terms
These Terms of Service constitute a legally binding agreement made between you and Ajentik AI Pte. Ltd. ("Ajentik," "we," "us," or "our") concerning your access to and use of the Elderwise software platform and services. By accessing or using the Elderwise platform, you agree to be bound by these Terms. If you disagree with any part of these terms, you do not have permission to access the service.
2. Healthcare Disclaimer
Elderwise provides software tools designed to assist healthcare providers in conducting Comprehensive Geriatric Assessments. Our platform is intended to be used by qualified healthcare professionals and does not replace professional medical advice, diagnosis, or treatment. Healthcare providers remain responsible for all clinical judgments, decisions, and actions.
3. HIPAA Compliance
As a service provider to healthcare organizations, Ajentik AI Pte. Ltd. maintains security and privacy controls designed to support applicable HIPAA obligations. Current scope and supporting documentation are available to qualified organizations through a security review. We implement physical, technical, and administrative safeguards to protect Personal Health Information (PHI). When you use our services, you agree to maintain compliance with applicable healthcare privacy laws, including HIPAA.
4. Business Associate Agreement
Healthcare organizations that are Covered Entities under HIPAA may be required to enter into a Business Associate Agreement (BAA) with Ajentik AI Pte. Ltd. Please contact us to establish a BAA if required for your organization.
5. Intellectual Property
The Elderwise platform, including all content, features, and functionality, is owned by Ajentik AI Pte. Ltd. and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, create derivative works, publicly display, sell, or exploit any content without explicit permission.
6. User Accounts and Security
When you create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately of any unauthorized access or use of your account.
7. Data Security and Privacy
We implement reasonable security measures to protect your data. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your information. By using our service, you consent to the data practices described in our Privacy Policy.
8. Limitations of Liability
To the fullest extent permitted by law, Ajentik AI Pte. Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. In no event shall our total liability exceed the amount paid by you, if any, for accessing our services during the twelve months prior to the claim.
9. Indemnification
You agree to indemnify and hold Ajentik AI Pte. Ltd. harmless from any claims, damages, liabilities, costs, or expenses arising out of your use of the platform, your violation of these Terms, or your violation of any rights of another.
10. Termination
We may terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
11. Governing Law
These Terms shall be governed by the laws of Singapore, where Ajentik AI Pte. Ltd. is registered, without regard to its conflict of law provisions. Any legal action arising out of or relating to these Terms shall be filed only in the courts located in Singapore.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website. Your continued use of the platform after such modifications constitutes your acceptance of the revised Terms.
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Questions? Contact Us
If you have any questions about these Terms, please contact us.
Email: legal@elderwise.ai