Your trust is our priority. We maintain the highest standards of data protection and regulatory compliance.
Security and privacy controls aligned with HIPAA requirements implemented
Data protection controls following GDPR requirements
Personal data protection aligned with PDPA standards
ISO 27001 certification audit currently in progress
AES-256 encryption for data at rest and TLS 1.3 for data in transit
Role-based access with multi-factor authentication and SSO support
Continuous security monitoring and threat detection
Automated backups with tested disaster recovery procedures
We are committed to protecting your privacy and giving you control over your data.
U.S. healthcare privacy and security law governing PHI.
U.S. healthcare privacy and security requirements governing PHI handling by covered entities and business associates.
BAAs in place with processors, enforced RBAC/MFA/SSO, centralized audit logs, least-privilege defaults, AES-256/TLS 1.3 encryption, incident response runbooks, and recurring HIPAA training.
EU data protection regulation covering lawful processing and rights.
EU/EEA framework for data protection, lawful processing, and data subject rights.
Consent capture and audit trails, DPA addenda with vendors, privacy by design reviews, DSR workflows, and transfer impact assessments where applicable.
Singapore data protection law emphasizing consent and purpose limitation.
Singapore data protection obligations for consent, purpose limitation, notification, and access/correction.
Localized consent statements, retention schedules, access/correction channels, and breach notification procedures aligned with PDPC guidance.
International ISMS standard for managing information security risks.
International standard for establishing, implementing, maintaining, and continuously improving an ISMS.
Formal ISMS scope definition, risk register, policies and control mapping, internal audits in progress, and certification audit underway.
Attestation of security controls effectiveness over a period (Type II).
Attestation of control effectiveness over a review period per AICPA Trust Services Criteria.
Control mapping to TSC, evidence collection automation, continuous monitoring, quarterly control testing, and external audit readiness.
Healthcare-centric certifiable security framework harmonizing multiple standards.
Healthcare-focused certifiable framework harmonizing HIPAA, ISO, NIST, and other requirements.
Scope definition for PHI systems, control inheritance where applicable, and staged readiness toward validated assessment.
Singapore HSA guidance for medical technologies and software.
Regulatory guidance for medical device software and health tech solutions in Singapore.
Alignment with HSA advisories, documentation of intended use and risk controls; leverage ISO 14971/IEC 62304 where applicable.
U.S. breach notification and enforcement enhancements to HIPAA.
U.S. breach notification and enforcement enhancements to HIPAA.
Incident response runbooks, evidence preservation, decision trees for materiality and reporting timelines.
Modern interoperability standard for structured clinical data exchange.
Modern healthcare interoperability standard for structured clinical data exchange.
FHIR-first data modeling for core entities, versioned profiles, and OAuth2/OpenID Connect for secure access.
Healthcare messaging standards used by EHRs and labs.
Legacy and current healthcare messaging standards widely used by EHRs and labs.
Adapters for HL7 v2.x integration where required, normalization to internal schemas, and secure transport.
Quality management system standard for medical devices.
Quality management standard for organizations involved in medical device lifecycle.
Progressive QMS adoption for applicable software modules; align with regulatory pathways if device classification applies.
AI management system standard for responsible AI governance.
Framework for governing responsible AI systems across lifecycle.
Map existing controls to AI risks, define KPIs and documentation for transparency, and institute model governance workflows.
Data Protection Officer:dpo@elderwise.ai
EU Representative (Art. 27 GDPR):eu-rep@elderwise.ai
APAC Representative:apac-rep@elderwise.ai
Security Team:security@elderwise.ai
Vulnerability Reporting:security-alerts@elderwise.ai
Elderwise's phased certification timeline:
Elderwise Healthcare Compliance Commitment:
Our compliance strategy follows Vanta's recommended "security by design" principles, embedding healthcare compliance requirements into our development process from inception to deployment. We recognize that healthcare data security directly impacts patient outcomes and provider efficiency, so our approach integrates technical safeguards with clinical workflow considerations to create a secure environment that enhances rather than impedes care delivery. Our compliance program emphasizes both regulatory adherence and the ethical responsibility we have to protect sensitive health information.